Shipping, Pick-Up, & Returns
We know you’re excited to get your order—so are we! That's why our shipping and pick-up options are fast, simple, and hassle free!
Local Pickup
Shopping local? Save time with free in-store pickup!
Place your order online and you will be notified when it's ready. Need it ASAP? Give us a quick call—we’ll be happy to check if it’s ready. Pickups are available during our regular store hours.
For security, please bring valid photo ID with the same name and address as your order. Sorry, we can’t allow third-party pickups.
Hours
Monday to Saturday 9:30 am – 6:00 pm
Sunday 11:00 am – 5:00 pm
Holiday hours may vary.
Flat Rate Shipping
Shopping from afar? We’ve got you covered with simple flat-rate shipping across Canada and the U.S.!
Orders are carefully packed and shipped out quickly, so your hobby treasures arrive safe and ready to enjoy.
Canada-wide $23.00
Free on orders over $250
U.S. (Lower 48) $35.00
Free on orders over $500
Important note for U.S. orders:
We’re happy to ship your hobby goodies just across the border! Orders to the U.S. go through customs and may incur import duties, taxes, or processing fees. You might see a customs invoice with your package or separately—these charges are the recipient’s responsibility and not covered by our shipping rates.
Return Policy FAQ
Thanks for helping us deliver the fun!
Shopping with PM Hobbycraft means your hobby projects are in good hands, from our store to your door. We appreciate your understanding as we process and deliver your orders. Following these guidelines helps us make sure your hobby projects arrive safely and smoothly, every time.